About Us
Here at CSS Europe Limited, we are passionate about delivering the latest software and technology to our growing Emergency Service customer base across the UK, UAE and Europe.
With our 26 years of experience providing a one-stop-shop including software, hardware, consultancy and support we recognise the power of living and breathing our values by being passionate, agile, supportive and professional at every turn.
Work somewhere where your passion and ideas get brought to life, but more importantly get you noticed. Get ahead and join a team that has your back and drive you forward, every day.
The Role
Our customers deserve the best experience. CSS Europe Limited operates a customer-centric product and services model which needs people to go above and beyond when sharing our products with the world.
We are looking for someone who would like an opportunity to start a career in business development with the scope to progress further within the business. A driven team member to help our Lead Generation Specialists to help promote sales of our software and make appointments for our growing team of Business Development executives.
Duties will include:
- Assisting the team to develop and foster relationships with new and existing clients, categorising them depending on their sales-readiness, and helping the team with nurturing them until they are ready for an appointment with a member of the Business Development Executives.
- Using email, LinkedIn and telephone to proactively contact prospects, regularly to promote and discuss our software and services.
- Assisting with making quality appointments from our database for our Business Development team.
- Act as a key member of the BD team answering calls, assisting on actioning requirements and helping to providing great service to your team members.
- Managing records to the highest standard and updating the company’s CRM system
- Manage diary efficiently and effectively, ensuring productivity is maintained week on week and targets are exceeded.
- Helping to promote campaigns alongside our Marketing Team to sell products and services
- Assist with meeting new and existing clients as necessary, performing demonstrations of software that is specifically marketed to meet the client’s business needs.
- Attend industry trade shows as required.
- Any other duties, tasks and responsibilities consistent with the role.
- Be familiar with pricing and which product and service to market to which customer.
- Liaise with internal and external clients to ensure smooth process of project, liaising with both to manage issues and contacting senior management in exceptional situation
The Person
- A successful DBS check is required
- Help to assist our Business Development Director
- An individual with strong time management and organisational skills.
- Someone familiar with making positive, proactive outbound cold calls and who can build rapport quickly
- A personable and approachable nature, who enjoys working within a fast-paced environment
- Help with developing action plans, direct and coordinate all business activities implemented to meet or exceed all agreed upon business and profit driven goals
- Excellent written and verbal communication skills
- Looking for long term progression and a company where you can work hard and be recognised for your achievements
- Professional outlook always in terms of appearance and attitude to work
- Possess professional, confident and excellent customer service skills, including listening and questioning skills
- Ability to meet people in new or difficult situations and build rapport
- Demonstrates drive, passion and flexibility.
- Works well under pressure.
- Possesses integrity and honesty.
Working Hours: Monday – Friday, 9am – 5pm
Structure: Lichfield Office
Annual Leave: 20 days + Statutory Bank Holidays
Job Types: Full-Time, Permanent
Salary: £20,000 – £25,000 per year
The position is available for immediate start.
Please send your up to date CV to careers@csseurope.co.uk