Join our Team!

Welcome to CSS Europe!

We are a dynamic software company, providing cutting-edge solutions that empower the performance of NHS, local government, and public sector organisations, driving productivity & efficiency.

We are based in Lichfield, Staffordshire and have been in business since 1996. We are always developing our product offering, growing our customer base and looking for talented individuals to join the CSS team.

Please view our latest opportunities below.

To find out more about the company visit the CSS Homepage.

Current Vacancies

About Us:

Here at CSS Europe Limited, we are passionate about delivering the latest software and technology to our growing Emergency Service customer base across the UK, UAE, and Europe.

With our 26 years of experience providing a one-stop-shop including software, hardware, consultancy and support we recognise the power of living and breathing our values by being passionate, agile, supportive, and professional at every turn.

Work somewhere where your passion and ideas get brought to life, but more importantly, get you noticed. Get ahead and join a team that has your back and drives you forward, every day.

The Role:

Our customers deserve the best experience. CSS Europe Limited operates a customer-centric product and services model which needs people to go above and beyond when sharing our products with the world.

We are looking for someone who would like an opportunity to start a career in business development with the scope to progress further within the business. A driven team member to help our Lead Generation Specialists to help promote sales of our software and make appointments for our growing team of Business Development executives.

Responsibilities:

Assisting the team to develop and foster relationships with new and existing clients, categorising them depending on their sales-readiness, and helping the team with nurturing them until they are ready for an appointment with a member of the Business Development Executives.
Using email, LinkedIn and telephone to proactively contact prospects, regularly to promote and discuss our software and services.
Assisting with making quality appointments from our database for our Business Development team.
Act as a key member of the BD team answering calls, assisting on actioning requirements and helping to providing great service to your team members.
Managing records to the highest standard and updating the company’s CRM system.
Manage diary efficiently and effectively, ensuring productivity is maintained week on week and targets are exceeded.
Helping to promote campaigns alongside our Marketing Team to sell products and services.
Assist with meeting new and existing clients as necessary, performing demonstrations of software that is specifically marketed to meet the client’s business needs.
Attend industry trade shows as required.
Any other duties, tasks and responsibilities consistent with the role.
Be familiar with pricing and which product and service to market to which customer.
Liaise with internal and external clients to ensure smooth process of project, liaising with both to manage issues and contacting senior management in exceptional situation.

The Person:

A successful DBS check is required
Help to assist our Business Development Team
An individual with strong time management and organisational skills
Someone familiar with making positive, proactive outbound cold calls and who can build rapport quickly
A personable and approachable nature, who enjoys working within a fast-paced environment
Help with developing action plans, direct and coordinate all business activities implemented to meet or exceed all agreed upon business and profit driven goals
Excellent written and verbal communication skills
Looking for long term progression and a company where you can work hard and be recognised for your achievements
Professional outlook always in terms of appearance and attitude to work
Possess professional, confident and excellent customer service skills, including listening and questioning skills
Ability to meet people in new or difficult situations and build rapport
Demonstrates drive, passion and flexibility
Works well under pressure
Possesses integrity and honesty.

Salary: Starting: £25,000-£35,000 dependant on experience plus an uncapped bonus and performance bonus

Working days: Monday – Friday

Work Location: In person

Annual leave: 20 days + statutory bank holiday days

Job Types: Full-time, Permanent

Ability to commute/relocate:

Lichfield, WS13 7FE: reliably commute or plan to relocate before starting work (required)

Please send your up to date CV to careers@csseurope.co.uk

About Us:

CSS Europe Limited is a growing software company that provides software solutions that power the performance of NHS, local government and public sector organizations to drive productivity & efficiency. CSS Europe are hiring for a dynamic customer service & IT centred individual to join the Helpdesk Support Team, based in Lichfield (located near Beacon Park.)

Duties will include:

Providing 1st Line technical web application support via telephone calls, online support (Zendesk) and live chat queries
Diagnosis and resolution of reported problems, and proactively managing/owning issues through to completion in a timely manner
Keeping records up to date, and general administration duties
Assisting Product & Quality Assurance team with regular software testing to ensure all systems are running smoothly with minimal bugs/recurring errors

The ideal candidate will have proven experience within a customer services position, preferably within an IT based environment. Alongside this, the right candidate must possess a confident, compassionate phone manner, and have excellent communication skills. As the role is heavily team focused, the candidate must be a great team player and have a passion to achieve and deliver quality customer service & support.

Required Skills:

Excellent customer service skills
Great communication skills both written (emails/tickets) & verbal (telephone)
A strong interest in IT
Ability to pick up new skills quickly and adapt to a new role.
Ability to take ownership of issues, and see them through to resolution
Ability to troubleshoot and problem-solve
A positive and confident “can do” attitude

What to expect working with CSS:

Supportive & experienced team to help mentor & grow
Excellent career progression opportunities.
Full training provided
Open and friendly working environment

Working hours:

The support team work on a rota basis between 8am – 6pm Monday to Friday. (The role will include some weekend/bank holiday on-call only phone cover approximately once every 4-6 weeks).

Job Types: Full-time, Permanent

Salary: £23,000.00-£28,000.00 per year

Schedule: Monday to Friday

Ability to commute/relocate:

Lichfield, WS13 7FE: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Please send your up to date CV to careers@csseurope.co.uk

About Us:

CSS Europe Limited is a growing software company that provides software solutions that power the performance of NHS, local government and public sector organizations to drive productivity & efficiency. CSS Europe are hiring for a dynamic Implementation Technical Consultant to join the Project Team, based in Lichfield.

Duties will include:

Meeting with clients following the sale of software and/or hardware packages to collect data and other information required to customize systems.
Communicating with clients throughout the customization process to obtain feedback and approval.
Customizing systems based on clients’ individual needs and specifications.
Educating clients on how to use purchased software and hardware systems and customized system features.
Creating a specialized document for each client, detailing all customizations made.
Ensuring that the Project Team is aware of key deliverables and project milestones.
Providing cost and time estimates to clients who require additional customizations to be done.

The ideal candidate will have a confident, friendly manner, and excellent communication skills. As the role is heavily team focused, the candidate must be a great team player and have a passion to achieve and deliver quality customer service.

Required Skills:

Good customer service skills
Great communication skills both written & verbal
A passion for IT
Ability to pick up new skills quickly and adapt to a new role.
Ability to multitask effectively and problem solve
Ability to take ownership of issues, and see them through to resolution

Desirable:

IT Experience preferrable
Graduate or recently graduated
Drivers Licence with willingness to travel

What to expect working with CSS:

Brand new office environment
Predominately an office based role
Supportive & experienced team
Excellent career progression opportunities.

Working hours: 9am – 5pm Monday to Friday.

Annual Leave: CSS offer 20 days of annual leave, with all statutory days on top.

Job Types: Full-time, Permanent, Graduate

Salary: £27,000.00 per year

Schedule: Monday to Friday

Ability to commute/relocate:

Lichfield, WS13 7FE: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driver’s Licence (preferred)

Work Location: In person

Please send your up to date CV to careers@csseurope.co.uk

About Us:

CSS Europe Limited is a growing software company who provide software solutions that power the performance of NHS, local government, and public sector organizations in order to drive productivity & efficiency.

We are looking for an IT enthusiast with a passion for all aspects of IT Infrastructure. The right candidate will be someone who is hands on with a wide range of activities within the IT infrastructure space, and has proven professional experience and a detailed knowledge of IT best practice and processes.

Your primary role will be focusing on ensuring availability, reliability and security of all infrastructure components such as servers, networks, storage systems, and virtualization technologies.

Duties will include:

To continually implement the IT Strategy for the organisation, ensuring it is fit for purpose as the business expands and changes as well as offer suggestions for improvement.
To fully understand the organisation’s cyber security defences, and to monitor cyber security, as well as being an integral part of the cyber response team.
To assist with IT related risks across the organisation, and to escalate risks to your line manager and other department heads where necessary.
To work closely with your department head and third-party suppliers to ensure the organisation’s IT infrastructure is fit for purpose.
To look after the IT change control process, including assessing all requests for changes to technical policy or new applications, working with suppliers/users to scope requirements and provide advice on appropriate solutions, and ensuring changes and additions to the IT infrastructure are aligned to the IT Strategy.
To keep up to date with external trends or shifts in technology and how these trends could be applied to the business’ needs and IT Strategy. To make recommendations for change as appropriate.
To help to ensure the organisation maintains our Cyber Essentials Plus certification.

Desirable Skills:

Comprehensive understanding and experience of a range of Microsoft platforms including Exchange Server, Active Directory, SQL Server and Windows Server operating system
Strong knowledge of Storage Area Networks and backup systems
Good understanding and experience of developing and maintaining IT disaster recovery plans and business continuity solutions
Competent in configuration and maintenance of Cisco network equipment, with the ability to investigate, diagnose and resolve complex LAN / WLAN / WAN issues
Experience of implementing and managing servers in a clustered VMware or Hyper-V virtualised environments
Comprehensive understanding of IT security covering network, server and application layers
Experience of implementing and managing cloud-based platforms and services such as Azure, AWS or Google

Soft Skills required:

High attention to detail, someone with good common sense and a ‘can do’ approach
Ability to take ownership of issues, and see them through to resolution
An excellent communicator
A proactive person who can manage own time effectively and work to deadlines

Experience working with;

SQL Replication
DR Management
Cyber Security
Integrations
Active Directory
VMWare
Azure administration

What to expect working with CSS:

Brand new office environment
Hybrid working (both remotely & in office)
Supportive & experienced company offering opportunities to help mentor & grow.
Excellent career progression opportunities.
Excellent training opportunities

Working hours: Monday to Friday, 9am to 5pm.

Annual Leave: CSS offer 20 days of annual leave, with all statutory days on top.

Job Types: Full-time, Permanent

Salary: £55,000.00-£75,000.00 per year

Schedule: Monday to Friday

Ability to commute/relocate:

Lichfield: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Please send your up to date CV to careers@csseurope.co.uk

About Us:

Here at CSS Europe Limited, we are passionate about delivering the latest software and technology to our growing Emergency Service customer base across the UK, UAE, and Europe.

With our 27 years of experience providing a one-stop-shop including software, hardware, consultancy and support we recognise the power of living and breathing our values by being passionate, agile, supportive, and professional at every turn.

Work somewhere where your passion and ideas get brought to life, but more importantly, get you noticed. Get ahead and join a team that has your back and drives you forward, every day.

The Role:

Our customers deserve the best experience. CSS Europe Limited operates a customer-centric products and services model which needs people to go above and beyond when sharing our products with the world.

We are looking for an experienced, results-oriented Solutions Sales Executive to promote sales of our software and work along with our growing team of Business Development executives.

In this role you will be a key part of our growth plans, using your understanding of a client’s organisation and needs to lead, collaborate with, educate, and position our Pro-Cloud Asset Management solution to client organisations. By gaining the client’s trust, you will drive change and progress for the client by evolving innovative ideas and valuable solutions thereby identifying, developing, and managing a portfolio of client relationships capable of meeting your annual goals.

Responsibilities:

Developing and executing a sales plan, creating, and maintaining accurate sales forecasts in new and existing accounts across multiple industry sectors.
Identifying, developing, and managing a portfolio of accounts and opportunities capable of producing your yearly quota.
Driving all aspects of the sales cycle including proposals, scoping, pricing, contract negotiations and internal processing of orders.
Achieving quantifiable and attainable monthly and annual sales targets
Conduct thorough research and analysis to understand the client’s strategies, priorities and initiatives prior to engagement.
Acting as a key member of the Business Development team, working collaboratively with Professional Services and other departments to develop your own thorough understanding of our product range and achieve high levels of customer satisfaction.
Managing your own records and diary to the highest standard and updating the company’s CRM system.
Identifying prospective new customers and working closely with our Marketing Team to promote lead-generation campaigns for our full suite of products and services.

The Person:

An results oriented individual with a demonstrated and proven sales record from selling software.
Someone looking to build a solid revenue stream using a range of tools including a variety of social media platforms.
An individual with strong time management and organisational skills.
A personable and approachable individual who enjoys working in a fast-paced environment and is a strong team player.
Someone with excellent written and verbal communication skills
A professional outlook always in terms of appearance and attitude to work
A ‘can do’ attitude and a ‘think outside the box’ approach.

Salary:

Starting: £50,000-£90,000 dependent on experience plus an uncapped bonus and performance bonus

Working days: Monday – Friday, 9 am-5 pm

Location: Main office is based in Lichfield, Staffordshire (within easy commutable distance of Birmingham)

Annual leave: 20 days + statutory bank holiday days

Job Types: Full-time, Permanent

Ability to commute/relocate:

Lichfield, WS13 7FE: reliably commute or plan to relocate before starting work (required)

Please send your up to date CV to careers@csseurope.co.uk

About Us:

Here at CSS Europe Limited, we are passionate about delivering the latest software and technology to our growing Emergency Service customer base across the UK, UAE, and Europe.

Work somewhere where your passion and ideas get brought to life, but more importantly, get you noticed. Get ahead and join a team that has your back and drives you forward, every day.

The Role:

We are looking for an experienced, results-oriented Solutions Sales Executive to promote sales of our software and work along with our growing team of Business Development executives.

Responsibilities:

Developing and executing a sales plan, creating, and maintaining accurate sales forecasts in new and existing accounts across multiple industry sectors.
Identifying, developing, and managing a portfolio of accounts and opportunities capable of producing your yearly quota.
Driving all aspects of the sales cycle including proposals, scoping, pricing, contract negotiations and internal processing of orders.
Achieving quantifiable and attainable monthly and annual sales targets
Conduct thorough research and analysis to understand the client’s strategies, priorities and initiatives prior to engagement.
Acting as a key member of the Business Development team, working collaboratively with Professional Services and other departments to develop your own thorough understanding of our product range and achieve high levels of customer satisfaction.
Managing your own records and diary to the highest standard and updating the company’s CRM system.
Identifying prospective new customers and working closely with our Marketing Team to promote lead-generation campaigns for our full suite of products and services.

The Person:

An results oriented individual with a demonstrated and proven sales record from selling software.
Someone looking to build a solid revenue stream using a range of tools including a variety of social media platforms.
An individual with strong time management and organisational skills.
A personable and approachable individual who enjoys working in a fast-paced environment and is a strong team player.
Someone with excellent written and verbal communication skills
A professional outlook always in terms of appearance and attitude to work
A ‘can do’ attitude and a ‘think outside the box’ approach.

Salary: Starting: £40,000-£60,000 dependant on experience plus an uncapped bonus and performance bonus

Working days: Monday – Friday, 9 am-5 pm

Location: Main office is based in Lichfield, Staffordshire (within easy commutable distance of Birmingham)

Annual leave: 20 days + statutory bank holiday days

Job Types: Full-time, Permanent

Ability to commute/relocate:

Lichfield, WS13 7FE: reliably commute or plan to relocate before starting work (required)

Please send your up to date CV to careers@csseurope.co.uk

Job description

Exciting development opportunity available for someone who is a real ‘go-getter’!

CSS Europe Ltd are looking for a hardworking, proactive and motivated candidate who is keen to gain a full understanding of all aspects of our business, from acquiring an in-depth knowledge of our unique product suite, to learning how to present demonstrations to clients, to handling the finer points of customer service. We would like to meet a genuine all rounder who combines a passion to learn with previous experience of hard work and success!

The role would include:

– Working across and along with all departments to learn each aspect of the company’s operations, including shadowing of senior staff members for training purposes

– Participating in meetings, workshops, demonstrations, and other learning experiences

– Travelling to other working environments to gain practical experience

– Compiling reports and making presentations to other members/clients

– Analysing existing systems and offering new ideas for improvement

– Bringing a high level of enthusiasm to the company and forming lasting professional relationships with colleagues, clients and prospects.

– Conducting research and assisting the Management Team

Required Skills:

– Excellent people skills along with an enthusiastic interest in learning the business

– Willingness to adapt and develop in different aspects of the business as the need arises

– Confidence to handle multitasking elements diligent and efficiently

Qualifications:

– Please provide evidence of highest qualifications achieved (Degree is preferable)

– Aptitude test (English & Maths) is required during the application process

– A valid driver’s license preferred

What to expect working with CSS:

Brand new office environment
In office and on site nationally at customer premises
Supportive & experienced team
Excellent career progression opportunities

CSS offer 20 days of annual leave, with all statutory days on top.

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Schedule: Monday to Friday

Ability to commute/relocate: Lichfield, WS13 7FE: reliably commute or plan to relocate before starting work (required)

Education: Certificate of Higher Education (preferred)

Licence/Certification: Full UK Driving Licence (preferred)

Work authorisation: United Kingdom (required)

Work Location: In person

Please send your up to date CV to careers@csseurope.co.uk

Job Description

Welcome to CSS Europe! We are an innovative cloud-based software specialist, providing cutting-edge solutions that empower the performance of NHS, local government, and public sector organisations, driving productivity & efficiency.

Why you should join us:

As well as great prospects, your passion and dedication will be rewarded with a whole host of perks and benefits including:

Supportive, collaborative team and workplace
24 days annual leave + bank holidays
A generous bonus scheme
A modern office environment
Opportunity for future hybrid work setup

About the Role:

As Business Development Director you will add value to our growth activities by identifying new commercial opportunities and work along with our business development team to grow our national and international brand. You will keep abreast of trends and market conditions to provide strategic advice to the Managing Director/Senior Management.

Key Responsibilities:

To promote and expand the company’s commercial activity generating revenue and leading to sustainable growth.
Help develop, support, and implement commercial strategies according to company goals and objectives aiming to accelerate growth.
To structure and deliver detailed demonstrations of our software to potential new customers.
To acquire new customers via a strategic pipeline, delivering against agreed growth targets.
Find and nurture new business relationships and to support the attainment of internal growth targets.
Conduct market research and analysis to create detailed business plans on commercial opportunities.
Take responsibility for key customer relationships to deliver pro-active management and deliver against financial expectations.
Work with relevant internal teams.
Monitor performance of commercial activities using key metrics and prepare reports for the senior management team.
Work closely with the Business Development Team to ensure due diligence is followed through the sales cycle.

The Ideal Candidate:

Our ideal candidate understands that success in this role depends on working as part of our Business Development team. This is not a delegation role but an opportunity to lead a team by example, showing excellence in all aspects of Sales.

We are looking for:

Proven experience as a Business Development Director or a Senior Sales Executive who is looking for the next step in their career.
Proven experience and track record of delivering growth in line with agreed new business targets.
Ability to provide and deliver complex presentations/demonstrations to prospects and existing customers.
Solid knowledge of performance reporting and pipeline management.
Commercial awareness partnered with a strategic mind-set.
Knowledge, understanding, and practical application of cost models to deliver a consistent approach and ensure agreed profitability targets are achieved.
Excellent organizational skills and ability to work as part of a team.
A blue-sky thinker who is happy to bring their own innovative ideas to business challenges.
Outstanding communication and interpersonal abilities.

If you are passionate about sales and have all the relevant skills and experience, then we would love to hear from you.

Working Hours: 9am to 5pm Monday to Friday

Salary: The position is salary based. Circa £60,000 to £100,000 per annum depending on experience.

The position is available for immediate start.

Job Types: Full-time, Permanent

Please send your up to date CV to christina.hanson@csseurope.co.uk

Job description

Welcome to CSS Europe! We are a dynamic software company, providing cutting-edge solutions that empower the performance of NHS, local government, and public sector organisations, driving productivity & efficiency.

Why you should join us:

As well as great prospects, your passion and dedication will be rewarded with a whole host of perks and benefits including:

Enjoy a modern office environment
Opportunity for future hybrid work setup
20 days annual leave + bank holidays
Exclusive membership with employee perks and discounts
Grow with us: Professional development and training opportunities
Supportive, collaborative team and workplace

About the Role:

We are seeking an IT enthusiast with a strong passion for all aspects of IT Infrastructure. Our IT Infrastructure Engineer will play a vital role in ensuring the availability, reliability, and security of all infrastructure components.

Key Responsibilities:

Implementing and enhancing the IT Strategy for the organisation
Monitoring and reinforcing cyber security defences’
Collaborating with department heads and suppliers for efficient IT infrastructure
Maintaining the IT change control process and ensuring alignment with IT Strategy
Staying updated on technology trends and making relevant recommendations
Contributing to maintaining Cyber Essentials Plus certification

The above is not an exhaustive list. With your expertise and passion for the role, you’ll be able to help drive our business forward with your creative thinking and problem-solving. The role is wide-ranging from supporting our internal users, working on compliance, managing/working with our hosting provider(s) and monitoring and optimising our infrastructure, no one day is the same as the next.

The Ideal Candidate:

This is a wonderful opportunity for someone who has the technical skills below. Equally as important though is what more you can bring to the table. We’re particularly interested in getting to know individuals who are driven and passionate about what they do. As such, these will be people who are confident in putting forward their own ideas and putting their expertise to great use!

Technical knowledge and skills:

Microsoft platforms (Exchange Server, Active Directory, SQL Server, Windows Server)
Storage Area Networks and backup systems
IT disaster recovery plans and business continuity solutions
Cisco network equipment configuration and maintenance (LAN / WLAN / WAN)
Servers in clustered VMware or Hyper-V virtualised environments
IT security across network, server, and application layers
Cloud-based platforms and services (Azure, AWS, Google)

Experience:

SQL Replication
DR Management
Cyber Security
Integrations
Active Directory
VMWare
Azure administration

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include IT Infrastructure Engineer, Network Security Specialist, Systems Administrator, IT Security Analyst, Cybersecurity Engineer, Cloud Infrastructure Engineer, Network Operations Engineer, Networking Engineer, Engineering, Infrastructure Engineer, Security Engineer, Network Engineer

Job Types: Full-time, Permanent

Salary: £27,500.00-£40,000.00 per year

Benefits:

Company pension
On-site parking

Schedule:

Holidays
Monday to Friday

Ability to commute/relocate:

Lichfield: reliably commute or plan to relocate before starting work (required)

Please send your up to date CV to careers@csseurope.co.uk

Job description

Welcome to CSS Europe! We are an innovative cloud based software specialist, providing cutting-edge solutions that empower the performance of NHS, local government, and public sector organisations, driving productivity & efficiency.

Why you should join us:

As well as great prospects, your passion and dedication will be rewarded with a whole host of perks and benefits including:

Enjoy a modern office environment
Opportunity for future hybrid work setup
22 days annual leave + bank holidays
Grow with us: Professional development and training opportunities
Supportive, collaborative team and workplace

About the Role:

We are seeking a Full Stack Developer with experience in JavaScript, CSS, and C~ and associated web technologies such as HTML. Ideally experienced in MS SQL, T-SQL. Experience in mobile development is also an advantage

Key Responsibilities:

Developing front end website architecture.
Designing user interactions on web pages.
Developing back-end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile devices.
Ensuring responsiveness of applications.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.
Completing bug fixes and resolving technical issues as necessary.

The Ideal Candidate:

We are particularly interested in getting to know individuals who are driven and passionate about what they do. As such, these will be people who are confident in putting forward their own ideas and putting their expertise to great use! At the same time, this role is heavily collaborative so if you work well as part of a team then this could be the role for you.

Our ideal candidate has:

Excellent problem-solving skills
Knowledge of applicable development languages
Knowledge of test-driven development
Knowledge of Visual Studio tools
Experience in writing business software
Good People/Communication Skills

Qualifications:

BS Engineering/Computer Science or equivalent experience required

If you are a passionate developer and have all the relevant skills and experience, then we would love to hear from you.

Job Types: Full-time, Permanent

Salary: £50,000.00-£60,000.00 per year

Schedule:

Day shift
Monday to Friday
No weekends

Ability to commute/relocate:

Lichfield, WS13 7FE: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor’s (preferred)

Work Authorisation:

United Kingdom (required)

Work Location: In person

Please send your up to date CV to careers@csseurope.co.uk

Job description

CSS Europe Limited is a growing software company that provides software solutions that power the performance of NHS, local government and public sector organizations to drive productivity & efficiency. We are looking for a Project Implementation/Support Team Member to work with our Senior Management Team. Our ideal candidate is super organised, very diligent, and a quick learner who is willing to own and manage projects and support our customers. We want someone who will care about our clients and colleagues as much as we do!

Duties will include:

Working with clients to install software solutions and configuring systems as appropriate to reach key project deliverables.
Overseeing projects, mitigating risks and solving issues.
Understanding client requirements for a smooth transition and implementation.
Working with data from outgoing providers and sources to manage system setups.
Writing specification documentation for new software developments.
Training new customers during the implementation process.
Scheduling, attending and leading meetings.
Internal and external stakeholder management.
Updating project records.
Providing support to new and existing customers.

Ideally you will have proven experience within a software implementation position. A confident, friendly manner, and excellent communication skills are also necessary. You must be a great team player and have a passion to achieve and deliver quality customer service.

Required Skills:

Excellent communication skills both written & verbal
A strong interest in IT
Ability to pick up new skills quickly and adapt to a new role
Ability to take ownership of projects throughout its lifecycle
Ability to support internal and external users
A keen eye for detail to ensure deadlines are met

Desirable:

Experience working in implementation/projects
Educated to Degree level

What to expect working with CSS:

Brand new office environment
In office and some on site nationally at customer premises
Supportive & experienced team
Excellent career progression opportunities

Working hours:

The Project Team mainly work 9am-5pm Monday to Friday, however some evening/weekend flexibility is required to support the team. CSS offer 20 days of annual leave, plus all statutory days.

Job Types: Full-time, Permanent

Salary: £30,000.00 – £35,000.00 per year

Ability to commute/relocate: