After a competitive tendering process Swansea Council awarded CSS and our CES solution, TCES Community, with a three year service contract with the possibility of extension for a further two years. TCES Community will assist Swansea in managing their CES service, ensuring service users receive the equipment they require as soon as possible. All Swansea's equipment orders and associated activities will be centralised and updated in real-time, boosting efficiencies across their service.
Swansea successfully went live with TCES Community on the 11th February. The implementation process went well and the go live day was a great success. Our On-boarding team built a positive working partnership with the Swansea team throughout the implementation process and we're sure this will continue throughout the length of the contract and beyond.