Getting business trained in our asset management software solutions is of vital importance to us, we want the system to be used to its optimum with our customers getting the most out of it every single time.
Our approach to training is meticulous as we want to make sure our software is used to its optimum, which is why we recommend a certain amount of training sessions depending upon the size of your organisation. This training will enable personnel to begin using our software solutions instantaneously. After go-live, access will be provided to our interactive learning tools and help guide materials.
On request, our team will also provide managerial training sessions to make sure services are benefiting from the fundamentals of the system. Throughout these sessions managers and other identified authorised officers will learn everything needed to equip themselves including; reporting, viewing historical asset and workforce scheduling data, how to view and drill down within the task and testing board, assign tasks and set up new users.
Getting trained in the management information reporting module will really help managerial staff understand how their organisation operates enabling them to pull data apart, giving them the statistics required to make key business decisions.
We also have a number of help guides that are available once your software solution is implemented. All personnel can get access to these via the asset management system itself or a member of the support team can forward them to individuals on request.